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FAQ

Have a question? We've got the answers! Check out some of the common inqueries that our customers have. If you don't find what you're looking for, feel free to reach out to us directly.

  • What are the age requirements to rent?
    Must be at least 25 years of age to rent and drive vehicles. Minors under the age of 18 years of age must be accompanied by a parent or guardian. All passengers must be at least 9 years old and able to touch the floorboard of the vehicle with his/her feet. No car seats or booster seats allowed.
  • How much is the deposit?
    The refundable deposit to rent a Slingshot is $1,000. Deposits will be refunded after rental is returned and vehicle inspected. Any vehicle damage, service fees, late fees, and/or cancel/reschedule fees will be deducted from deposit.
  • Do I need car insurance?
    Yes, proof of liability insurance is required upon making reservation. If you don’t have car insurance, you may purchase insurance from our third-party provider for an additional fee.
  • What if I need to cancel my reservation?
    Cancellations should be made with 48-hour notice for a refund. All reservations have a $20 non-refundable service fee. Cancellations made less than 48 hours of reservation date will be charged a $50 cancellation fee. Cancellations made less than 24 hours of reservation date will be charged a $100 cancellation fee. Cancellation fees and service fee will be deducted from deposit.
  • Can I reschedule my reservation?
    Yes, you may reschedule your reservation with a 48- hour advance notice of reservation date. If a reschedule is requested less than 48 hours, a $20 reschedule fee will be charged. Reschedule and service fees will be deducted from deposit.
  • Can I request a refund?
    We do not offer credits or refunds for late arrivals, early returns or any unused portion of the rental period. No shows will be charged full rental fee. Please call ahead if you will be late for your reservation.
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